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Compliance guide

Consent, disclosures, retention and what agents may not do.

Consent

Record consent per contact, channel and scope (conversational, transactional, marketing) before any agent reaches out.

Disclosure

Agent messages are always labeled. A suggested first-message disclosure: "This message is from <agent>, an automated assistant acting for <owner>. Reply STOP to stop automated messages at any time."

Retention

Messages 24 months, events 7 days, audit log 7 years, consent records 7 years after revocation.